Expert legal advice in Bradford
Our approach
- We will put your interest first and give you clear advice provided by highly trained professionals who are committed to delivery the best outcome possible.
- We will provide you with an estimate of the costs or advise if you are eligible for legal aid.
- We will be polite and considerate in our dealings with you and treat you fairly, and we would ask the same of you.
- E-mails, letters and telephone calls will be given a prompt and courteous acknowledgement.
- You will be able to communicate with our offices a minimum of between 9 a.m. and 4.30 p.m. and at other times by prior appointment.
- We always welcome feedback, good or bad, to help us improve our service to you. Feedback can be given by email, phone, letter or via the website.
- We will strive to continually improve our standards. We have quality assurance procedures and systems in place which are regularly reviewed.
- We will represent you in accordance with all professional codes of conduct and act with honesty and integrity.
- Where we ask you to provide information and documents we will ask you to supply these to us promptly to help us give you the best service we can.
- The lawyer acting for you will be your dedicated file manager and will oversee work that is done for you. If he/she is not available to answer your call you can leave a message on voice mail or speak with one of the team in the department.
- We will not act for anyone else, if doing so would cause a conflict of interest.
For more information contact us today. We will be happy to help and we look forward to hearing from you.
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